Shipping policy

Shipping Policy

Last Updated: October 21, 2026

At Velune Parfums, we aim to provide a smooth and reliable shipping experience for every order placed through our website, https://veluneparfums.shop/.

This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after successful placement and payment confirmation, where applicable.

Processing times may vary depending on product availability, order volume, holidays, and other operational factors. Orders may take additional time to process during busy periods.

2. Shipping and Delivery

We aim to ship orders within the estimated timeframes provided on our website or during checkout.

Delivery times may vary depending on the destination, shipping carrier, weather conditions, and other circumstances beyond our reasonable control.

Any delivery timeframe displayed at checkout is an estimate and is not guaranteed unless expressly stated otherwise.

3. Shipping Costs

Applicable shipping charges will be displayed during checkout, where available, before the order is completed.

Shipping fees may vary depending on the delivery destination, order size, shipping method, and any applicable promotions.

Customers are responsible for reviewing the final shipping charges before placing an order.

4. Shipping Information

Customers must provide accurate and complete shipping information when placing an order, including the recipient's name, delivery address, and contact number.

Velune Parfums is not responsible for delays or delivery issues resulting from inaccurate or incomplete shipping details, except where otherwise required by applicable law.

If you notice an error in your shipping information, please contact us as soon as possible. Changes may not be possible once an order has been processed or dispatched.

5. Order Tracking

Where tracking information is available, it may be provided after your order has been dispatched.

Tracking updates and delivery estimates are managed by the relevant shipping carrier and may not always be available immediately.

6. Shipping Delays

Delivery may be delayed due to weather conditions, carrier disruptions, public holidays, customs processing, incorrect address information, or other unforeseen circumstances.

We will make reasonable efforts to communicate relevant updates when